FAQ

Common Questions and Answers

What are the HeadBands used for?

Each headband is made out of stretchy knit fabric with buttons attached to each side. The buttons are placed in a way that allows PPE to hang from the button rather than the individual’s ear in order to alleviate any ear pain or discomfort.

Where can I put in a request for HeadBands?

Thank you for reaching out! Please visit our homepage to access the order form link. Updates regarding when our batches open and close can be found on our Instagram/Facebook @theheadbandproject. For bulk orders of 20+, please email theheadbandproject@gmail.com.

Are the HeadBands for sale? How much?

We are sending these out free of cost to all healthcare providers and other essential workers during the COVID-19 crisis. However, if you would like to donate to our cause so that we may continue to make headbands for future batches, please visit our homepage for more information.

Where can I donate? Is my donation tax deductible?

We are so happy to have Opencollective as our fiscal host (Open Collective Foundation), which is a nonprofit 501(c)(3) organization. More details on donating with Opencollective here. It will require you to make an account, but this is the method that allows for tax deduction if you need it.

If you do not want to create an Open Collective account AND do not need any tax deduction forms, then you can donate directly to @stephehknee (Stephanie Romero) on venmo.

How can I help out?

We are now taking volunteers for sewing and administrative positions. Volunteers will be contacted on a rolling basis depending on the amount of fabric we have available. If you would like to learn more about our volunteer opportunities, click here.

How do I clean my HeadBand?

All of our HeadBands are made of stretchy knit fabric that allows for them to be hand-washed or thrown into the machine regularly.

My button is loose, how can I fix it?

Click here for a video tutorial on how HBP sews on our buttons.

If I have already put in a request before, can I request more?

We are currently prioritizing orders for healthcare providers. We want to be able to reach as many individuals as possible, so please reach out to us for bulk orders. Thank you for understanding.

How long will it take to receive my order?

Please keep in mind that it may take day(s) or week(s) for your order to get to you as we operate completely donation based with the help of our volunteer sewing team, amidst the COVID-19 pandemic. Upon completion of your order, an email will be sent out to you with the tracking number or delivery status.

Disclaimer:

After we ship out the orders, we will provide tracking information. The HeadBand Project is not responsible for damaged or lost products following shipping or delivery. Thank you for your cooperation and continued support.

UPS Ground and FedEx Ground deliveries do not require a signature at the time of delivery and will be left at the location if no one is present.

Please keep in mind that it may take days or weeks for your order to get to you as we operate completely donation based with the help of our volunteer sewing team, amidst the COVID-19 pandemic.